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ProblemsByVin File / 2024-KIA-SORENTO
2024 · kia

kia Sorento problems

2 safety recalls. 32 owner complaints. We mapped every trouble spot before you sign the papers.

0 5 10
Reliability score
6.0 / 10

Average for the segment. Some recurring trouble spots worth knowing about.

0
Critical
2
Severe
0
Moderate

What owners are saying recent NHTSA-filed complaints · verbatim

2024 Sorento · other
The Panoramic roof glass shattered. It was not hit by any external debris. It just exploded scaring the driver almost losing vehicle control. The dealer inspected it and confirmed nothing external caused it, however KIA will not warrant it. Our insurance company has not…
11/19/2025 · NHTSA ODI #11700393.0
2024 Sorento · airbags Crash
I was involved in an automobile collision. It was a T- Bone collision on the driver side. My vehicle flipped on it's side, the moon roof completely shattered, my seatbelt released me and I was ejected through the moon roof. The vehicle landed on top of me. All of my air bags did…
11/12/2025 · NHTSA ODI #11698884.0
2024 Sorento · lighting
headlights and taillights went out while driving and a few seconds and then came back on and everything on the dash also went out and came back on. i was driving at night time when this happened it put me and my child at risk. i called the dealership and they refused to fix…
11/12/2025 · NHTSA ODI #11698885.0
2024 Sorento · steering
My vehicle has issues with the power steering. At random times, day or night, the wheel steers to the right and I have to force my grip on the wheel to avoid crashing. It last between 3-5 seconds. No lights or alerts light up on the dashboard. Dealerships have been unable to…
11/07/2025 · NHTSA ODI #11698072.0

Active recalls showing 2 of 2

severe NHTSA 24V287000 23/04/2024

Kia America, Inc

A loss of power steering assist increases the risk of a crash.

Fix: Dealers will inspect and repair, or replace the MDPS wiring harness as necessary, free of charge. Owner notification letters were mailed May 7, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC309.
severe NHTSA 25V006000 13/01/2025

Kia America, Inc

A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.

Fix: Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.

Common questions

Is the 2024 kia Sorento reliable?

It's got known weak points. With a reliability score of 3.0 out of 5 based on 32 owner complaints, the 2024 kia Sorento has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.

What's the most common problem on the 2024 kia Sorento?

No problem area has crossed our reporting threshold yet, which is a good sign for this vehicle.

What's the most expensive thing that goes wrong?

Major repair items haven't been flagged often enough on this vehicle to single one out.

How do I check if my kia Sorento has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2024 kia Sorento?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 32 complaints on file and the costliest repair averaging over $2,000, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.

Related vehicles

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 4 hours ago. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with kia. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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